Riu Hotels & Resorts will launch its new "Elite Club" exclusive service on 26NOV with the opening of the Riu Palace Kukulkan in Cancun.
Customers booked with Elite Club services will have a distinctive wristband that allows them to enjoy their unique benefits, as well as all the bars, restaurants and other products already offered as part of the hotel’s all-inclusive service.
According to Riu, Elite Club customers will also be reserved in rooms "with the best views" at Riu Palace Kukulkan. They will also receive priority treatment upon arrival at the hotel with a personalized check-in service in a designated line, as well as the possibility of late check-out if required.
Elite Club guests will receive a special welcome with a letter from the hotel manager, a gift with the Elite Club logo and a bottle of wine or cava to celebrate the start of their holiday. They will also be able to enjoy a wider range of drinks in the hotel’s Sports bar with sea views, as well as "the best selection" of liqueurs, snacks and soft drinks from their room’s minibar.
Aromatherapy in the room is included with Elite Club server as well as a larger selection of bathroom amenities including a bathrobe and slippers.
The Riu Palace Kukulkan will be the chain’s first hotel to offer these services, and the hotelier also plans to expand the Elite Club to other Riu Palace hotels in the Caribbean region.
For more information, visit RIU's web site.
