Air France will no longer be using Twitter for direct customer support, ceasing direct message access on the platform as of 28APR.
In a post, the airline cited Twitter’s changes to its conditions as the primary reason for cutting direct messaging with pax. As reported by Simple Flying, the reasoning appears to be related to Twitter’s changes, which could reportedly cost companies tens of thousands of dollars for commercial-level access and features. Customers can continue messaging Air France through its website, Facebook Messenger and WhatsApp.
You will be redirected in 2 seconds.
CLICK HERE FOR FULL STORY
