Booking.com has announced the launch of an AI Trip Planner for its Genius travel rewards program members in the U.S., reports Skift.
The trip planner, powered by OpenAI's ChatGPT and Booking.com's own AI tools, allows users to ask questions about destinations and accommodations and then transition between the chat interface and the booking process.
As Open Jaw has reported, industry experts said that, until recently, while ChatGPT could identify what to do and where to stay, it couldn’t help users book, but that appears to be quickly changing.
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