Recent air delays in Canada suggest that Transport Minister Omar Alghabra's prediction of a smooth summer travel season may have been premature, reports the Toronto Star in an op/ed.
On 01JUL, Vancouver airport experienced delays due to “constraints are being experienced in the air navigation system.” The recent disruptions highlighted the fact that flight delays often become a blame game with a lot of finger-pointing but little clarity about the true reason for the problem, according to the piece in the Star.
The author argues that better transparency is needed, stating that when “delays hit, it’s only fair that passengers know who to blame.” Better disclosure in reporting key performance metrics is also necessary, although the author acknowledges newly introduced legislation aims to address this.
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