Sunwing has announced the launch of its re-platform for Sunwing.ca. Over the past year, the tour operator has been working on transforming its digital technology to help elevate the customer and agent experience.
The re-platform of the site took several months to complete and provides a faster and more dynamic digital experience from start to finish.
“We’re thrilled that the re-platform of Sunwing.ca is now live. Today’s launch is the culmination of our team’s unwavering commitment to innovation and enhancing the customer experience,” commented Samantha Taylor, Chief Marketing Officer of Sunwing Travel Group.
“Since the onset of the pandemic, we have taken the opportunity to hone in on and elevate the Sunwing digital experience. Our website is a crucial tool for all of our customers, and the new platform provides a better and more efficient customer experience. The modernized site is just one of the many improvements we’re making as part of our technology roadmap, enabling us to provide seamless and frictionless travel under our wing.”
Customers and agents will be able to easily navigate the website, learn about different tropical destinations, and browse the latest deals and promotions. The site will additionally have an added tool, The Vacation Finder, which aims to help travellers find the vacation that’s right for them based on their preferred dates, inclusions, facilities, destinations and budget.
Another added feature is the Sunwing Account Profile. This allows customers to view and manage their upcoming trips, upgrades, and preferences to ensure a successful vacation.
The tour operator is currently making enhancements to the Sunwing App which will be deployed in the coming months.
To see the website, click here.
