WestJet has announced the expansion of the airline's suite of self-service options as it rolled out its self-serve baggage tagging option to airports across Canada. The move follows positive feedback from guests in Vancouver, Montréal and Edmonton, where the feature was launched earlier this year.
Self-serve baggage tagging allows WestJet guests to use mobile, web or kiosk check-in to check in for their flight and print their own baggage tags when they arrive at the airport. Guests checking in via kiosk may print their boarding passes and baggage tags at the same time. Once the tags have been attached, guests drop baggage off at the appropriate location.
"WestJet guests have shown over the years that they love self-service tools. The feedback from our guests in Vancouver, Montréal and Edmonton has been tremendous," said Dale Tinevez, WestJet Vice President, Guest Services. "We are striving to lead the way in the airline business when it comes to self-service options."
