Toronto Pearson is hoping to be on Santa's "good" list this winter.
Ahead of the 2023-2024 winter travel and holiday season, YYZ officials on 30NOV announced a number of operational improvements designed to meet and maintain its readiness throughout the winter season.
These initiatives include increased staffing, expanded deicing capacity, newly commissioned advanced snowplows, and the implementation of cutting-edge predictive technologies for weather and delay forecasting. An innovative AI system has also been put into place for more efficient baggage handling through the proactive identification and resolution of common, potential issues that may otherwise interrupt the flow of operations.
The measures were outlined at a press conference held at YYZ Terminal 1, featuring Deborah Flint (President and CEO) and Todd Browne (Associate Director, Airfield Operations).
Reflecting on the airport's enhanced capabilities, Deborah Flint said she is "pleased with the successful summer travel season because all of our aviation and agency partners, like airlines and NAV Canada, were significantly more resilient.
"By taking proactive steps to manage congestion and by closely collaborating with them, On-Time Performance (OTP) improved measurably – to the tune of a 6% increase this month, which represents a 10% increase over the same period last year for all carriers – as well as a reduction in airplane holds from over 1,700 in Summer 2022 to 13 in Summer 2023," she said.
Toronto Pearson and other Canadian airports had a rough go last winter and during a busy 2022 summer.
"Toronto Pearson is dedicated to empowering passengers with greater control over their journey. Services such as YYZ Express for faster processing," officials said. "Mobile Passport Control for expedited pre-clearance into the United States, and advanced declaration for efficient customs and immigration advanced declaration will continue to be promoted for passenger convenience."
"We are committed to providing our passengers with a predictable, reliable, and enjoyable travel experience. We continue to invest in expanding and modernizing facilities and equipment, as well as increased staffing, to deliver a high-quality experience at Toronto Pearson, which is one element of our dedication to excellence," said Flint. "Winter will always bring challenging weather, so we are reinforcing tools to equip passengers with more information and control over their travel experience.
"There is nothing like the energy of the holiday travel season, and we enthusiastically welcome you here at Toronto Pearson," she added.
