MSC Cruises has introduced an upgraded 'Future Cruise Program' to benefit both travel agents and guests.
The updated program provides benefits to customers who book their next sailing while onboard, after having used an agency for their initial trip. Under the new program, the original agent who managed the booking will receive full commission for any new booking made onboard.
New aspects of the program for guests include a reduced ‘onboard-only deposit’ starting from CAD $100 per person for their next cruise, as well as increased flexibility so a reservation can be changed prior to final payment and an extended ‘best price guarantee’ timeframe.
In addition, the line's current 'Future Cruise Program' benefits will continue, including up to CAD $200 in shipboard credit for a customer’s next cruise, double points for the line’s loyalty program MSC Voyagers Club, the ability to combine market offers with the rewards scheme, and access to a greater selection of cabins and suites.
Achille Staiano, SVP Global Sales, MSC Cruises, said, “We believe that the new Future Cruise Program is an extension of an agency’s business as we at MSC Cruises continue to build loyalty with our valued travel partners. We are confident that this new initiative will be a win-win for both the trade and cruise holidaymakers as we know that highly satisfied guests on board our fleet of 22 ships means that travel agents have highly satisfied customers."
Full details of the new ‘Future Cruise Program’ are available at the line’s website for travel agents, MSC Book.
