Riviera River Cruises has announced its resumption of European operations following the successful restart of its cruises on Portugal’s Douro River last month.
The company's cruises on France’s Seine and Rhône Rivers as well as an itinerary on the Main River in Germany are now underway, and all are set to run through 22NOV 2021.
“After 18 months of uncertainty in the travel industry, we’re excited to finally be restarting our river cruises in Portugal, France and Germany,” said Marilyn Conroy, Riviera River Cruises’ Executive Vice President Sales and Marketing North America.
All guests boarding Riviera ships must be fully vaccinated against COVID-19 or present a negative test prior to travel.
“As our ships get underway, we’re committed to the health and safety of all guests and crew aboard them by requiring COVID-19 vaccinations or negative tests, as well as taking other precautions," Conway added. "And if a guest isn’t happy by the second day of their cruise, we’ll bring them home with a refund.”
Itineraries that have restarted and are running through 22NOV 2021 include:
- The Douro, Porto and Salamanca River Cruise
- The Seine, Paris & Normandy River Cruise
- Burgundy, the River Rhône & Provence River Cruise
- Medieval Germany River Cruise
Riviera notes that it will continue to evaluate travel guidelines throughout Europe and restart additional itineraries when possible.
The cruise line also highlights its flexible customer care policies and health and safety practices.
All guests must be fully vaccinated against COVID-19 or present a negative test prior to travel.
Additional protocols include ensuring each ship is clean by regularly disinfecting shared equipment and touch points, disinfecting suitcase handles, making hand sanitizer available throughout the ship, social distancing on coaches for excursions with temperature checks upon reboarding, providing contact-free services throughout the ship and full table service in restaurants with seating to allow for social distancing, performing daily temperature checks and ongoing health screenings for crew members, and requiring face coverings for crew members where necessary.
Flexible customer care policies include COVID-19 cancellation and curtailment protection, and Riviera’s happiness guarantee.
If a guest isn’t able to travel specifically due to COVID-19, the booking can be transferred to another departure date for free with as little as 24 hours’ notice. If a guest has to cut their holiday short specifically due to COVID-19 and a travel insurer doesn’t cover it, Riviera will provide compensation for the missed portion of the cruise. And if a guest isn’t happy by the second day of their cruise, Riviera will assist in bringing them home with a full refund.
For more information on Riviera River Cruises, click here.
