Red Label Vacations (RLV) announced the conclusion of a FAM (Familiarization) trip to Punta Cana (Dominican Republic) in partnership with WestJet Vacations.
From 02-06MAY, 2024, 10 top-producing travel agents from RLV's multiple retail brands experienced a purpose-driven itinerary to celebrate their accomplishments while fostering professional growth.
Departing from Pearson International Airport, the group was treated to the exceptional hospitality and service of a WestJet Vacations flight.
Their destination? The luxurious Royalton Punta Cana, where they experienced the epitome of all-inclusive beachside bliss.
Throughout the trip, agents had the opportunity to visit various popular properties that WestJet Vacations partners with, including Ocean Blue and Sands, Caribe Deluxe Princess, Grand Bavaro Princess, Bahia Luxury Ambar, Royalton Chic, Majestic Colonial, and multiple Iberostar Hotels & Resorts properties.
These site inspections provided valuable insights into the amenities, services, and unique features of each resort, enriching the agents' knowledge and enabling them to better serve their clients.
The itinerary featured engaging activities and networking opportunities in addition to the property inspections. Agents participated in a WestJet Vacations focus group working session, where they collaborated on strategies to enhance processes and customer experiences.
They also enjoyed a range of hosted dinners and lunches, building relationships with hotel partners. Highlighting the trip was an exciting excursion where the agents had the opportunity to snorkel amidst the breathtaking marine life of Punta Cana's crystal-clear waters, creating unforgettable memories and deepening their appreciation for the destination.
The itinerary was meticulously planned to balance professional development, leisure, and exploration, ensuring that agents returned home equipped with the knowledge and enthusiasm to promote Punta Cana as a premier travel destination.
“It was a genuine pleasure hosting WestJet Vacations’ Red Label Vacations’ top producers on a 4-day Familiarization trip to Punta Cana,” said Erika Kennedy, Key Account Manager at WestJet Vacations.
“Familiarization trips are a crucial part of a Travel Advisor’s journey, providing firsthand knowledge and experience with WestJet Vacations strategic partners, products, and the destination itself. While showcasing our fantastic partners' products was a highlight, these FAM trips strengthen the partnership between Red Label Vacations and WestJet Vacations, ensuring that together, we deliver exceptional experiences to our mutual guests.”
“Being part of the WestJet Vacations FAM trip was truly a fantastic experience,” said Rita Sanduja, Leisure Sales Consultant at Red Label Vacations.
“As someone who loves their vacation package offerings, this trip gave me even more knowledge to ensure my clients have unforgettable vacations. The itinerary was perfectly planned and allowed me to learn while being spoiled with an amazing escape, delicious food, and wonderful people. Thank you, WestJet Vacations, for this incredible opportunity.”
Red Label Vacations expresses its sincere gratitude to WestJet Vacations and all participating resorts for collaborating to make this FAM trip a resounding success.
