With both sides of WestJet's labour dispute with its pilots giving 72-hour notice of a strike and a lockout, the airline has announced how it's preparing for a possible work stoppage. WestJet and Swoop pilots may be on strike or locked out as soon as Friday, 19MAY.
In a statement, it says "the WestJet Group will take all necessary actions to manage the impacts as much as possible," including:
- Beginning preparations to operate a reduced schedule – which the company notes will be a" significant reduction from WestJet and Swoop's current networks."
- Proactively managing changes and cancellations, to ensure the ability to communicate with guests in advance of changes.
- Providing flexible change and cancel options for those who wish to make alternate arrangements.
Should flight delays or cancellations occur, impacted guests will be refunded or re-accommodated, as applicable.
For guests who booked directly with WestJet or Swoop, changes to existing travel will be directly communicated via the email available on file. Guests who booked through a travel agent or online booking agency, are asked to contact them directly.
Advisors and passengers are encouraged to visit WestJet's Guest Updates page or Swoop's information hub for more information regarding flight status, travel changes and more.
